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Not Sure What Your Business Needs?
Customer Support Agent
Handles peak-time enquiries, order and job status, and "when will you arrive" questions, and escalates complex issues.
No calling — voice agent sold separately
What the Customer Support Agent handles.
- Handles peak-time enquiries without a queue
- Answers order and job status questions
- Handles "when will you arrive?" messages
- Escalates complex issues to your team
- Passes the full context to whoever takes over
- Learns from your policies and past answers
A fully automated workflow.
Customer writes in
Via WhatsApp, website chat or your other messaging channels.
Looks up the answer
The agent checks your order, job or policy information.
Replies instantly
Customers get a clear answer without waiting in a queue.
Escalates when needed
Complex cases go to a human with everything already summarised.
AI agent vs. traditional hiring
AI agent
- 24/7, never off duty
- Replies in under a minute
- Fraction of the cost of a hire
- Handles unlimited conversations
- Same quality every time
Traditional
- Limited to business hours
- Leads wait for a callback
- Salary + overhead
- Limited by team size
- Varies by employee
Questions about the Customer Support Agent.
Yes, once we connect it to your order system, CRM or job tool.
No — this agent is text-based. Phone calls are handled by the AI Voice Agent, sold separately.
Anything outside the rules we set: complaints, refunds, unusual requests, or when the customer asks for a person.
What most businesses ask before putting an agent to work.
Still have questions? Book a call and we'll answer anything.
Questions about the Customer Support Agent.
What most businesses ask before putting an agent to work.
Still have questions? Book a call and we'll answer anything.
Yes, once we connect it to your order system, CRM or job tool.
No — this agent is text-based. Phone calls are handled by the AI Voice Agent, sold separately.
Anything outside the rules we set: complaints, refunds, unusual requests, or when the customer asks for a person.
Every agent in this category.
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AI WhatsApp & Website Chatbot
PopularAnswers FAQs 24/7, captures leads, is trained on the business's info, and hands off to a human when needed
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AI Receptionist & Booking Agent
No calling — voice agent sold separatelyHandles WhatsApp, Instagram and Facebook DMs, and books, reschedules and confirms appointments
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Review Agent
Requests Google reviews after each job, drafts replies to reviews and flags negative ones
- Viewing
Customer Support Agent
No calling — voice agent sold separatelyHandles peak-time enquiries, order and job status, and "when will you arrive" questions, and escalates complex issues
- View →
AI Voice Agent (Inbound & Outbound)
Answers missed calls, qualifies leads, books appointments, and sends call summaries to the team
Schedule a call or send us a message
We're thrilled about the opportunity to provide software development services for your business.
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Let's build something great 🚀
- ✓Free growth audit tailored to your business
- ✓Discover high-impact software, systems, and AI opportunities to cut costs and unlock revenue
- ✓A custom build strategy mapped to your actual business goals
- ✓100% ownership of your software and source code
- ✓Dedicated engineers and specialists from strategy to deployment