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COMPANY BRAIN

Company Brain

An internal knowledge system for Tomson & Sons that makes any document fast to find and new ones easier to write, all drawn from the company's accumulated records.

About Tomson & Sons (Pvt) Ltd

Tomson & Sons is a long-established Sri Lankan company specialising in motor and generator repair and rewinding.

The Challenge

What wasn't working.

Service records, pricing sheets, technical manuals, and job history sat across filing cabinets, email threads, and shared drives nobody fully trusted. Finding a past job record, pricing precedent, or supplier contact meant searching multiple places or asking a senior tech from memory. New quotes and reports were written from scratch or copied from old files that may not have been current.

The Approach

How we solved it.

We built a Company Brain that ingests their documents: job records, service manuals, pricing sheets, quote templates, supplier contacts, and internal guides. Staff ask questions in plain language and get the right document, pricing reference, or template back. When writing something new, the system surfaces the most relevant past documents as a starting point. It also feeds the AI receptionist, so client-facing answers match what the team knows internally.

Key Features

  • Knowledge Base Architecture
  • Document Ingestion & Indexing
  • Natural Language Search
  • Document Drafting Assistance
  • AI Receptionist Integration
  • Staff Access Portal
Results
✓

Any document retrievable quickly from one place

✓

New quotes and reports start from relevant past documents, not a blank page

✓

Consistent pricing and answers across staff and the AI receptionist

✓

New staff get up to speed faster

Schedule a call or send us a message

We're thrilled about the opportunity to provide software development services for your business.

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  • ✓A custom build strategy mapped to your actual business goals
  • ✓100% ownership of your software and source code
  • ✓Dedicated engineers and specialists from strategy to deployment

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